Help Center

The Amor Silk Handset uses IPL (Intense Pulsed Light), the light energy from IPL is absorbed by the melanin in the hair, which then turns to heat and destroys the hair cells.

Absolutely! There have been a number of studies around the world which prove the safety and effectiveness of IPL for hair removal. Due to this fact, it has become an extremely popular safe and effective method of hair removal.

No, it isn't necessary to wear eye protection while using our handset. Our handsets are fitted with a sensor and will not pulse and light unless the entire window is pressed against your skin. That being said you should never try and look directly into the light as it flashes

One of the many advantages of our Handset over other types of laser is that it is pain-free. Most customers explain the feeling as a warm sensation on the skin.

Most users start to see a reduction of hair in just 2-3 treatments using our handset, with complete results after 9 treatments. However, results can vary from person to person.

We recommend using your handset once a week for the first 8 weeks. After this period we recommend using your handset once a month, for 2 months or until satisfied. If you would like to maintain hairless, smooth skin, we recommend using your handset once every 2 to 3 months, or as needed.

Our handsets have a use-life of 500,000 flashes, which can last upwards of 6 years if used as recommended.

You can use your handset on your whole body, including your brazilian and face (just be sure to not get too close to your eyes).

Yes, we recommend shaving the areas you wish to target before using your handset.

Between your treatments you should only shave when required. We recommend never waxing, plucking, or epilating as these hair removal methods removes the entire root, which is what absorbs our handset's light during the treatment.

No. this product is a once-off purchase. there is absolutely no need for replacements or refills.

Our handset is suitable for all but the darkest skin tones.

No, you should not IPL over very dark freckles or moles, although light freckles are okay.

When using the handset as recommended, side effects are rare. Redness and swelling is the most common side effect from IPL, which will quickly subside after treatment.

No, you should not IPL over tattoos, although going around tattoos is fine.

If you have been tanning recently, we must recommend waiting 2 weeks before using your handset. Please also wait at least 48 hours to tan after using your handset. Artificial tan should also not be on your skin whilst using your handset.

Our handsets come with a 12V power supply.

Yes, this is completely normal. As the light energy is heating the hair, you may smell a slight burning but this just means there may be some hairs that have not been shaved. Please ensure that you have prepped the skin correctly, and that the skin is completely shaved before starting your session.